Terms of service

1. Purpose and Acceptance

These Terms of Service govern access to and use of the website www.veintisietearchive.com and the purchase of products offered by Veintisiete.

Users are advised to carefully read these Terms before making any purchase.
Using the website constitutes express acceptance of these Terms.

2. Service Provider Identity

In compliance with the LSSI-CE, the service provider is:

3. General Terms of Use

The user agrees to:

  • Browse and use the website in accordance with the law, morality, and good faith.

  • Not engage in fraudulent activities or actions that may harm the website or third parties.

  • Not impersonate others or provide false information.

Veintisiete may restrict or deny access to users who violate these conditions.

4. Products Offered

Veintisiete sells vintage fashion, second-hand items, and unique pieces.
Each product:

  • Is described as accurately as possible.

  • Includes measurements, condition, and relevant characteristics.

  • Is one of a kind, with no multiple stock unless explicitly stated.

Important: Vintage items may show signs of wear due to age, which are part of their authenticity.
These characteristics are not considered defects unless they affect normal use.

5. Availability

Due to the unique nature of the products, availability is limited and may change quickly.

The first customer to complete a purchase secures the item.

In case of a stock error, Veintisiete will contact the customer to offer:

  • A full refund, or

  • An equivalent store credit, if preferred by the customer.

6. Prices and Taxes

All prices are in euros (€) and include applicable Spanish taxes.

The final price displayed before completing the order includes:

  • Applicable VAT

  • Shipping costs

  • Any other relevant charges

Veintisiete reserves the right to modify prices without prior notice, while prices at the time of purchase are always respected.

7. Purchase Process

To place an order:

  1. Select the item.

  2. Add it to the cart.

  3. Fill in your personal information.

  4. Choose a payment method.

  5. Confirm the order.

The user will receive an email confirmation.
If no confirmation is received, contact Veintisiete at veintisiete@veintisietearchive.com.

8. Payment Methods

We accept payment methods available on Shopify, such as:

  • Credit/debit cards

  • PayPal

  • Shopify Payments

  • Apple Pay / Google Pay

  • Other integrated methods

Payments are securely processed through certified gateways.

9. Shipping

Orders are shipped to:

  • Mainland Spain

  • Islands (under specific conditions)

Full details are provided in the Shipping Policy.

10. Returns Policy

Vintage and second-hand products require a customized returns policy.

Customers may request a return under the conditions detailed in our Returns Policy.
Returns that do not meet these requirements will not be accepted.

11. Right of Withdrawal

Under European law, customers have 14 calendar days from receipt to exercise their right of withdrawal.

However, for unique, used, or vintage products, withdrawal may be subject to reasonable limitations if:

  • The item has been used beyond a simple “try-on.”

  • The item is returned in a different condition than when received.

Details are specified in the Returns Policy.

12. Intellectual Property

All website content (photos, logos, designs, text, structure, and code) is exclusive property of Veintisiete or used under license.

Reproduction, in whole or in part, without express authorization is prohibited.

13. Data Protection

The processing of personal data is governed by the GDPR, LOPDGDD, and the website’s Privacy Policy.

Users may exercise their rights of access, rectification, deletion, and others at:
📧 veintisiete@veintisietearchive.com

14. Limitation of Liability

Veintisiete is not responsible for:

  • Service interruptions due to technical causes

  • Third-party content accessed via external links

  • Typographical or color errors caused by screen display

While we strive for accuracy, slight variations in color or texture may occur.

15. Applicable Law and Jurisdiction

These Terms are governed by:

  • Spanish law

  • Applicable European e-commerce and consumer regulations

Any disputes will be resolved according to consumer protection law, prioritizing the customer’s place of residence.

16. Modification of Terms

Veintisiete reserves the right to modify these Terms at any time.
Updated versions will be available on this page.

17. Contact

For any questions regarding these Terms of Service:
📧 veintisiete@veintisietearchive.com